CONTACT CHATBINO

Questions about Chatbino?

Contact us with questions about your chatbot, installation, subscription or privacy. Include your website address and question. If you already have an order, add its order number.

Installation and support

Chatbino is a service provided by RiskGuard Consultancy. Dutch Chamber of Commerce number: 91043654.

Email accounts@chatbino.com for support. Do not send passwords, API keys or payment details by email.

We handle installation

You review and approve the content. After approval and subscription payment, we agree on timing and the website access needed. Only Chatbino installs and activates your chatbot; customers and web developers do not receive a software package or installation code. Any unusual technical work is discussed beforehand.

Privacy, cancellation or a complaint

Use the same email address for a privacy request, cancellation, withdrawal request or complaint. Specify what you need; a privacy request does not automatically cancel your subscription. We do not promise immediate staff availability.

Read the retention policy and how to exercise your privacy rights. Find your orders and subscription in your account.

The operator’s business address and VAT ID have not yet been confirmed for publication. This page is therefore not a complete business disclosure. Additional ordering and withdrawal information for consumers also remains to be completed. This does not limit your statutory rights.