A useful AI chatbot starts with good business information.

1. Collect what your customers need to know

Start with your website. Add frequently asked questions, return and shipping policies, and a PDF or your own text where needed. Do not share customer files, passwords or personal orders. A public page is not necessarily complete or current.

2. Review and test the suggestions

Review the generated questions, answers and sources. Add missing facts and resolve conflicts. Test ordinary questions and exceptions in the test workspace. You can continue later in your own Studio; you do not have to finish in one session.

3. Arrange installation

After approving the content, choose a subscription. With a paid subscription, Chatbino coordinates technical placement within your plan’s website allowance. Only Chatbino’s owner installs the software. Access, scope and timing are confirmed before work begins; extensive custom work is not an unlimited part of the subscription.

4. Keep the knowledge reliable

A chatbot is not finished forever. Review changed policies, sources that may be old and unanswered questions. Technical hosting and support do not replace your content review. There is no promise that every question will be resolved automatically.

What to prepare

Choose a person responsible for the content and a contact for your website. Provide an appropriate administrator role for installation; never put access credentials in chatbot knowledge. We do not promise a fixed delivery date before reviewing the content, technology and scope.

• Your website address and the most important customer questions.
• Current policies and an accessible support channel for visitors.
• Content approval for the tested chatbot version.